Valerie Brauckman Burgess

After successful careers with Verizon and AT&T, Valerie Brauckman Burgess founded TelcoWorks, an independent technology brokerage firm, in 2001. As a Technology Advisory, Valerie partnered with clients to achieve defined business outcomes, assist with digital transformation goals and build a competitive advantage through technology. After growing TelcoWorks for more than 20 years, joining the AVAIL team was a natural progression. She is an integral part of AVAIL’s team, with a focus on cloud, UCaaS, CCaaS, CX and AI.

Valerie is committed to helping clients do more with less, reduce vendor sprawl and achieve a better outcome throughout their digital transformation journey. She is beyond excited to extend her service footprint and grow her client base to include customers with more complex solutions. She feels, AVAIL’s commitment to growth, expanded portfolio of leading-edge service providers, expert professional services and project management teams allows her to provide clients with comprehensive roadmaps for cost-effective and purposeful change.

Her certifications include: UCaaS, CCaaS, Cybersecurity and Public Cloud. She is a member of Philadelphia ProVisors, Advisory Board of Ultimate Risk Services, Philadelphia ALA Bronze partner, Chester County Economic Development Council, Uwchlan Conservation Trust Board of Directors, 100 Women Downingtown, President of National Garden Club’s Philadelphia Judges Council.

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